FAQs
How much does it cost?
Rates vary by provider, time, and service. Rates start at $170. Please note we do not accept insurance. You can likely be reimbursed for mental health services. Each provider does have a couple of sliding scale spots for low-income women.
*We have limited sliding scale spots. We encourage you to consider bi-weekly or monthly sessions if costs are of concern but you want to work with us.
Insurance.
We don't take insurance but most insurance companies (except Kaiser) will reimburse you for sessions with Zyla Care.
How it works is you will pay Zyla directly out of pocket, send your insurance a document called a super-bill to your insurance company, and they will send you reimbursement checks. Super-bills look like invoices but have medical information on it. You'll be able to get yours in your client portal. They automatically populate monthly.
Be sure to call your insurance to find out if they will do this, not all insurance companies will but it's worth finding out.
When you call, here's what to say:
Tell them you're going to start to see an out-of-network provider for mental/behavioral health. Then ask them the following questions to make the reimbursement process go smoothly:
Is there a deductible? If so, how much?
What's the % I'll get reimbursed per session?
What's the process to get reimbursed? Do I send super-bills? or Do you need me to fill out a form?
They might ask you what codes I use. I typically use: 90791-95; 90834-95; 90832-95
How often do we need to meet?
It depends on your needs and treatment. We encourage weekly for the first 4 weeks to build a foundation. After that you and your provider will determine the frequency that matches your schedule, budget, and clinical treatment. We do often encourage all clients to move to bi-weekly, eventually.
How long does treatment take?
Overall treatment varies and is dependent mostly on your willingness to implement change and new tools. Your Zyla provider will create an individualized care plan with you and give you an estimate of how long it might take to reach your goals.
Do you support Trans folx?
We are honored to support anyone who resonates with us and our values. We are Trans affirming and but not competent. This means we support Trans folx and when it comes to clinical competency we fall short.
How long is a session?
Session lengths vary based on the service. Standard sessions are about 45 minutes long. Longer sessions are available if treatment is required.
What’s your Style/ Theoretical Orientation?
Zyla providers approach their clients using a feminist and relational lens. This means we see our clients as equals and seek to genuinely connect and relate to them. Zyla providers pull from a range of evidence-based modalities primarily Acceptance Commitment Therapy and Internal Family Systems. Zyla providers may also incorporate other evidence-based interventions if suitable for your goals such as DBT.
Start with a Free Consultation
Connect with us over the phone for a free, no-pressure consultation to see if we’re the right fit for you. We’ll share honestly if we can support you and if not, we’ll do our best to give you advice on next steps. You deserve peace and healing.